that must be followed to ensure the correct allocation of compensation. We deeply regret if any families felt distressed by these procedures, as that was never our intention.”
Neenan, however, remains unconvinced. “The way Air India handled this situation goes against international standards for treating bereaved families after such a tragedy," he said. "Their actions raise serious ethical and legal concerns.”
One family member, who lost a loved one in the crash, echoed his frustration. “The lack of basic decency and respect was shocking,” they said. “We were treated like numbers, not grieving families.”
CuriosityNews has reached out to Air India for further comment but has not received a response.
The airline reiterated its commitment to supporting affected families but did not address specific allegations regarding their conduct. “We remain focused on providing assistance during this painful time,” the spokesperson said.
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